Thursday, January 22, 2015

Privacy Policy Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information ?

We collect information from you when you place an order or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      • To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      • To improve our website in order to better serve you.

How do we protect visitor information ?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

      • Help remember and process the items in the shopping cart.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.

We use Google AdSense Advertising on our website.

Google, as a third party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:

      • Remarketing with Google AdSense
      • Google Display Network Impression Reporting
      • Demographics and Interests Reporting
      • DoubleClick Platform Integration

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
We will notify the users via in site notification
      • Within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

To be in accordance with CANSPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can

and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.


Acceptance :

These Terms and Conditions govern your use of By visiting, using, browsing or shopping on you accept and agree to be bound by these Terms and Conditions, and you agree to comply with all applicable laws and regulations.

White Pilot Shirts reserves the right to revise these Terms and Conditions in its sole discretion.

Prices :

Valid prices are the ones shown on the web at the time of the order.

Payment :

Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited immediately the payment button is clicked. The order will be processed when payment has been received.

Delivery :

Made 2 Measure (M2M): Most M2M orders are shipped between 14-21 days (subject to card clearance). Orders which are to be shipped together, group or institutional orders may take longer.

Ready to Wear : All Ready to Wear orders are shipped within 3-4 days (subject to card clearance).

We ship all orders thru courier service. It may take 3-5 days for your parcel to reach you.

Shipping is FREE worldwide*. However, local import taxes, custom duty if applicable is to be paid by you.

Please note during busy periods such as seasonal sale and Christmas, shipping may take longer. If you have still not received your order or if it’s taking longer than the specified delivery time, please e-mail us at

Return / Exchange Policy :

Made 2 Measure (M2M) & orders of customised/personalised products do not qualify for refund or exchange unless there is a major measurement mistake or error from our end.  

We are happy to exchange the items for you. Return the products to us within 3 days in perfect condition of the original packaging with the labels & tags intact, and the proof of purchase for exchange.

Do not return products in soft packaging as it might damage the original packaging in transit.

Please note that we are unable to refund any duty paid on the items returned to us either faulty or unsuitable.

Please return the items to the below address. We advice all customers to return any items to us obtaining proof of postage or by “signing for” delivery as we cannot accept responsibility for goods not arriving with us. Please ensure you include your contact details.

John Clothier
B-306, Virwani Estate,
Goregaon (East),
Mumbai - 400063. INDIA.
Tel.: +91 22 2927 1166

Cancellation / Change of Order :

If you decide to cancel/change your order, please inform us within 6 hours of your payment as we may not be able to cancel/change orders for which we have already started work.

Data Protection :

We will not sell, rent or disclose your personal information to third parties. We will use your e-mail to keep you informed on your order status, and the development in White Pilot Shirts. When you order using your credit card, you will be transferred to a secure site, in order to be given a greatest degree of security possible. We shall keep no records of your credit card details on our servers, except billing addresses to ensure your security.

* Worldwide includes USA, Canada, Europe, Australia, Southeast Asia. Some parts of Africa, South & Central America, Eastern European countries, Middle East, Japan, neighbouring countries to Russia etc may attract shipping fee. 

Last Edited on 2015-01-29

No comments:

Post a Comment